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Amazon Reviews

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About Amazon

Amazon.com is a multinational technology company that focuses on e-commerce, digital streaming, and cloud computing. It offers a vast range of products and services.

In terms of retail goods, Amazon provides a platform for customers to purchase a wide variety of items online. This includes everything from books and electronics to clothing and groceries. The company works with thousands of small and medium businesses that add significantly to their product selection.

Amazon Prime is a paid subscription service that offers numerous benefits to its members. These include fast, free delivery, access to streaming video and music, and more.

The company also produces consumer electronics. Notable examples include the Amazon Echo, which features the voice-controlled assistant Alexa, and the Amazon Fire TV and Fire Tablets.

Amazon Web Services (AWS) is a comprehensive cloud service offering over 200 fully featured services from data centers globally. It's used by businesses of all sizes for a wide range of applications, including data storage, website hosting, and machine learning.

In the realm of digital content, Amazon offers services like Prime Video for streaming movies and TV shows, Audible for audiobooks, and Amazon Music for streaming music.

Delivery and logistics are another crucial part of Amazon's operations. The company has developed a robust delivery network to ensure that packages get to customers as quickly as possible.

Finally, Amazon has made significant strides in the entertainment industry. Through Amazon Originals, Prime Video, Audible, Twitch, and Amazon Music, the company creates and provides access to world-class entertainment for customers to enjoy.

Amazon Pros & Cons

Pros of Amazon.com:

  • Large Customer Base: Amazon offers access to over 300 million active customer accounts, providing significant exposure for products.
  • Convenient and User-Friendly Platform: Easy to set up and navigate, with tools to optimize listings and digital marketing.
  • Fulfillment by Amazon (FBA): Simplifies logistics by handling storage, packaging, shipping, and customer service, making products eligible for Prime shipping.
  • Brand Protection: Programs like Amazon Brand Registry help protect brands from counterfeiters and unauthorized sellers.
  • Multichannel Selling: FBA allows selling on multiple platforms like Shopify, Magento, and BigCommerce.
  • Competitive Pricing and Exclusive Discounts: Offers market-competitive prices and exclusive discounts for Prime subscribers.
  • Seamless Shopping Experience: Easy navigation and quick ordering process, with detailed product reviews and vendor information.

Cons of Amazon.com:

  • High Competition: With millions of sellers, standing out can be challenging, and competition from Amazon's own products (e.g., Amazon Basics) is significant.
  • Fees and Commissions: High referral fees (8% to 45%) and commission rates (15% for basic fulfillment) can reduce profit margins.
  • Limited Control Over Customer Experience: Amazon processes sales and ships orders, limiting seller control over the customer experience and data.
  • Quality Control Issues: Inconsistent product quality and the risk of counterfeit goods can harm legitimate manufacturers and customer satisfaction.
  • Environmental Impact: Excessive packaging and rapid delivery expectations contribute to environmental concerns.
  • Data Privacy Concerns: Potential issues with data privacy and security can complicate the shopping experience.

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Amazon Customer Reviews (64)

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Amazon Features and Benefits

Key Features and Benefits of Amazon.com:

  1. Fast, Free Delivery:

    • Free Two-Day Shipping: Thousands of items are eligible for free two-day shipping with the Prime logo near their price.
    • Free One-Day and Same-Day Shipping: Prime members can choose from free one-day and same-day delivery options for eligible items.
    • Amazon Day: Prime members can select a designated day for a weekly delivery of their packages, combining all orders into one delivery.
  2. Shopping Benefits:

    • Subscribe & Save: Customers can subscribe to items and receive discounts, with options for one-month or six-month subscriptions.
    • Amazon Flow: Using image recognition and machine learning, customers can search for products by taking a photo of the item.
    • Buy with Prime: Prime members can use their stored payment and shipping information for a seamless checkout experience when shopping with participating brands.
  3. Entertainment and Services:

    • Prime Video, Music, and Reading: Prime members get access to ad-free listening of 100 million songs, millions of podcast episodes, and unlimited photo storage with Amazon Photos.
    • Prime Gaming: Instant access to free games, a free Twitch channel subscription, and more gaming benefits.
    • Exclusive Deals: Prime members get early access to Lightning Deals and exclusive discounts on various products, including groceries and prescriptions.
  4. Additional Perks:

    • Grubhub+: Free subscription to Grubhub+, offering zero delivery fees on orders over $12 and other exclusive offers.
    • Prime Coupons: Daily coupons available for hundreds of Amazon items, saving up to 30% off the price at checkout.
    • Business Prime: A membership program for businesses, offering fast, free shipping, Guided Buying, and Spend Visibility, among other benefits.
  5. Family Sharing:

    • Amazon Household: Prime members can share their benefits with other household members, including free two-day shipping and Prime Video access.

These features and benefits make Amazon.com a comprehensive platform for shopping, entertainment, and services.

Amazon Pricing

Amazon.com pricing varies based on the seller's account type and the type of products being sold.

Individual Sellers

  • Per-item fee: $0.99 per item sold.
  • Referral fees: Vary by product category, with a minimum of $0.30 per item.
  • Shipping fees: $3.99 to $14.95 for domestic orders and $16.95 to $46.50 for international orders.

Professional Sellers

  • Monthly fee: $39.99 per month.
  • Referral fees: Same as individual sellers, varying by product category, with a minimum of $0.30 per item.
  • Shipping fees: Set by the seller, but must be competitive to avoid affecting sales.

Additional Fees

  • Variable closing fees: $1.80 per media item sold.
  • High-volume listing fees: $0.005 per month for applicable ASINs.
  • Refund administration fees: Lesser of $5.00 or 20% of referral fee per return.
  • Fulfillment by Amazon (FBA) fees: Based on product size, shipping weight, units per order, and delivery speed.

For detailed information on specific product categories and their associated fees, refer to Amazon's official pricing pages.

About amazon.com Payment Method?

Amazon.com accepts a variety of payment options, including credit and debit cards. The following payment methods are available for use: Visa (including the Amazon Rewards Visa Signature Card), Amazon Store Card, Amazon Secured Card, MasterCard/EuroCard, Discover Network, and American Express. You can also use Amazon Gift Cards to pay for your order.

You can add a completely new payment card or change your existing payment details in your Amazon Wallet. Note that you can split payment between one of the accepted credit or debit cards and an Amazon.com Gift Card, but you can't split payment among multiple cards.

Amazon also accepts Flexible Spending Accounts (FSA), Health Savings Accounts (HSA) (U.S. billing addresses only) for the purchase of FSA or HSA eligible items. SNAP EBT cards are accepted as payment methods from participating states. However, EBT Cash benefits are not available as a payment method.

To manage payment methods, you can go to Your Account, select Your Payments. Here, you can add a payment method, edit or remove a payment method. If you wish to edit a payment method, select the card you wish to edit on the left side of the page. You can update your billing address, select a default card, update card details or remove the card from your account.

Please note that certain Health Savings Accounts (HSA) cards cannot be registered as Flexible Spending Accounts (FSA) or HSA cards with Amazon but can still be used if they're registered as credit cards. If you register your HSA card as a credit card, you'll be responsible for ensuring the card is used only for eligible products. HSA cards that are registered as credit cards do not automatically restrict the types of products you can purchase with the card. Purchasing ineligible products or services with the card may require you to report them and pay additional taxes.

Amazon FAQs

FAQ

Amazon Alternatives

Top 10 Amazon.com Alternatives:

  1. eBay: Known for its auction-style listings and vast range of products, eBay is a popular choice for both new and used items.
  2. Walmart: Offers a wide variety of products, competitive pricing, and convenient in-store pickup options.
  3. Target: Known for its stylish and affordable products, Target provides a great shopping experience both online and in-store.
  4. Best Buy: Specializes in electronics and appliances, offering a wide selection of tech products and knowledgeable customer service.
  5. Etsy: A marketplace for handmade, vintage, and unique items, supporting independent artisans and small businesses.
  6. Newegg: Focuses on electronics and computer hardware, offering competitive prices and a wide selection of tech products.
  7. Aliexpress: A global marketplace with a vast range of products at low prices, often with free shipping options.
  8. Wayfair: Specializes in home goods and furniture, offering a wide selection of stylish and affordable items.
  9. Zappos: Known for its extensive selection of shoes and excellent customer service, Zappos also offers clothing and accessories.
  10. Thrive Market: A membership-based online grocer offering organic and natural groceries, wellness products, and household items at discounted prices.
FAQ

What is Amazon Prime?

Amazon Prime is a membership program offered by Amazon that comes with a variety of benefits:

  1. Fast, Free Delivery: Enjoy Same-Day, One-Day, and Two-Day Delivery on millions of items.
  2. Groceries: Exclusive Prime member deals like 10% off hundreds of groceries in store or online at Amazon Fresh.
  3. Amazon Day: Shop throughout the week and receive your orders on a single day.
  4. Popular Movies & Shows: New releases, award-winning Amazon Originals, and more are available to watch with limited ads, all on your favorite devices.
  5. Music & Podcasts: Get the largest catalog of ad-free top podcasts and shuffle play any artist, album, or playlist on Amazon Music.
  6. Prime Gaming: Get games, a Twitch channel subscription, and more gaming benefits every month.
  7. Rx Savings: Save on prescriptions at 60,000 pharmacies, including Walgreens, CVS, and Amazon Pharmacy.
  8. Prime Reading: Enjoy hundreds of new books, magazines, and more each month.
  9. Amazon Photos: Enjoy unlimited, full-resolution photo storage.
  10. Grubhub+: Free Grubhub+ which includes $0 delivery fees, lower service fees, and exclusive savings.
  11. Prime Day: An annual event exclusively for Prime members, delivering two days of epic savings.

The cost of Amazon Prime membership is $14.99 per month, or $139 per year if you pay annually. Amazon also offers several discounted membership options with the same valuable benefits. New members can try Prime free for 30 days.

FAQ

Does Amazon ship internationally?

Yes, Amazon ships products internationally with AmazonGlobal, but product lines, shipping rates, and fees may vary depending on the delivery address.
FAQ

What is Amazon's returns policy?

Items shipped from Amazon.com, including Amazon Warehouse, can be returned within 30 days of delivery.
FAQ

What is the refund policy for Amazon's private label brands like Wickedly Prime, Amazon Elements, Happy Belly, Mama Bear, and Presto!?

If you don't love the products from Amazon's private label brands, they offer a full refund up to 365 days after you receive the product.
FAQ

How long does it take to receive a refund after returning an item?

It can take up to 30 days for Amazon to receive and process your return. Once the return is processed, they issue a refund to the selected payment method.
FAQ

Does Amazon have an exchange policy?

Yes, Amazon has an exchange policy for color and size exchanges only. An exchange order will be created with the same shipping speed that was used on your original item. The original item must be returned within 30 days to avoid being charged for both the original and exchange items. Amazon does not offer price matching.
FAQ

Tell me more about Amazon Prime.

Amazon Prime is a subscription service offered by Amazon that provides a variety of benefits. For a monthly fee of $14.99 or an annual fee of $139, members can enjoy fast, free delivery on millions of items, including Same-Day, One-Day, and Two-Day Delivery options.

In addition to shopping benefits, Amazon Prime offers a range of entertainment features. Members have access to popular movies and shows, including new releases and award-winning Amazon Originals. The service also includes Amazon Music, which offers ad-free streaming of a vast catalog of music and top podcasts.

Prime members can also enjoy Prime Gaming, which provides free games, a Twitch channel subscription, and other gaming benefits every month. There are also exclusive deals for Prime members, as well as savings on prescriptions at 60,000 pharmacies, including Walgreens, CVS, and Amazon Pharmacy.

Other benefits include Prime Reading, which offers hundreds of new books, magazines, and more each month, and Amazon Photos, which provides unlimited, full-resolution photo storage. There's also a Try Before You Buy feature, which allows members to try on fashion items before purchasing, and only pay for what they keep.

Finally, there's Prime Day, an annual event exclusively for Prime members that delivers two days of epic savings. Amazon Prime offers a free 30-day trial for new members, and there are also plan discounts available for college students and qualified government assistance recipients.

FAQ

What are the benefits of Amazon Prime?

Amazon Prime offers a multitude of benefits to its members. Here are some of the key ones:

  • Fast, Free Delivery: Prime members enjoy free one-day shipping on many items, and even overnight shipping for millions of products. There's also free release-date delivery for preordered items, and free two-hour delivery through Prime Now for certain items and locations.

  • Streaming Services: Amazon Prime is known for its Netflix-style video streaming service, which offers a vast library of movies and TV shows. It also includes music streaming.

  • Shopping Benefits: Prime members get access to exclusive deals and discounts at Amazon and Whole Foods. There's also Prime Pantry for grocery and household item delivery, and Alexa deals for owners of Alexa-compatible devices.

  • Reading Benefits: Prime membership includes access to a rotating selection of eBooks, magazines, comics, and more.

  • Healthcare Benefits: Amazon Prime also offers various healthcare benefits, including prescription savings.

Remember, these are just a few of the benefits. The complete list of Prime perks is surprisingly long and continues to grow as Amazon adds more features and services to Prime..

FAQ

How do I sign up for Amazon Prime?

To sign up for Amazon Prime, you can follow these steps:

  1. Navigate to the Amazon Prime page in your internet browser.
  2. If you are not already an Amazon customer, you will need to create an account. Hover over the "Hello, sign in. Accounts & lists" button on the top right of the screen. Tap the "Start Here" button next to the "New Customer?" prompt.
  3. Enter the requested information and tap the "Continue" button.
  4. When you're signed up, once again hover over the "Hello [your name]" button.
  5. Click on the "Prime membership" button in the drop-down menu.
  6. Follow the on-screen prompts, choosing the type of Prime membership you want and entering your credit card information.
  7. Confirm your billing and shipping address.

You'll be automatically charged for your membership after the free trial period. A Prime membership is $14.99 per month, or $139 per year if you pay annually. Amazon also offers several discounted membership options with the same valuable benefits including fast, free delivery on millions of items, exclusive perks, and savings for eligible members. You can learn more about those memberships on the Amazon Prime page.

FAQ

What are some popular services on Amazon?

Amazon offers a wide range of services. Some of the most popular ones include:

  • Amazon.com: The primary site of the company, selling hundreds of products every second across every retail category imaginable.
  • Amazon Prime: Launched in 2005 as an expedited two-day shipping service in the United States, it now has more than 100 million subscribers across more than 200 countries. The shipping benefits remain, but Amazon has since tagged on lots of additional services.
  • Prime Photos: A competitor to Google Photos, it offers storage for photos with the option to order prints of their images using the Amazon Prints service.
  • Prime Music: Provides free access to two million songs.
  • Prime Video: Similar to Netflix, it offers a mix of Amazon Originals, TV shows, and movies.
  • Prime Reading: A digital library service that lets you borrow and return books, magazines, and comics from Amazon’s collection.
  • Prime Pantry: Ships non-perishable food and household products in a single box for a flat fee.
  • Prime Now: An instant delivery service for the Amazon Essentials range. You can receive products within one hour for a fee, or within two hours for free.

In addition to these, Amazon also offers Amazon Web Services (AWS), which is subdivided into more than 90 standalone services. They cover storage, networking, analytics, application services, deployment, developer tools, and more. The two most popular services are Amazon Elastic Compute Cloud (EC2) and Amazon Simple Storage Service (S3)..

FAQ

What is Amazon Wallet?

Amazon Wallet, also known as Amazon Pay, is a digital wallet by Amazon. It offers a faster, easier, and safer way to shop online. If you have an Amazon account, you already have Amazon Pay. It uses the same payment and address information that’s already safely stored in your Amazon account. This means when you shop at your favorite online stores, you never have to waste time filling out shipping or billing forms. Checkout is just as quick and simple as it is when you make purchases from Amazon, even when you’re not shopping on Amazon.com. Amazon Pay offers a simple and secure way to manage your payment methods and review your purchases on Amazon.com or the Amazon app. You can add a new payment method, change your default payment method, and view your previous transactions all in one place. When you use Amazon Pay, managing and updating your payment method and reviewing your purchases is easy..

FAQ

amazon.com Return Policy?

Amazon.com has a comprehensive return policy. You can return many eligible items sold on Amazon.com. The return process varies depending on the seller, item, or reason for return. To return an eligible item you ordered, you go to Your Orders to display your recent orders. Choose the order and select Return or Replace Items. Select the item you want to return, then select an option from the Reason for return menu. Choose how to process your return. If applicable, select to issue a refund or replacement. For items sold from an Amazon seller, you'll see Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement. If you don't receive a response within two business days, you can request an A-to-z Guarantee Refund. Select your preferred return method. Print your return label and return authorization. Add your return label (if applicable) and package your items for return. Each return label is assigned to a specific return. To receive the correct refund, don't include items from multiple orders or shipments in the same box.

As for the shipping policy, Amazon provides several options for shipping and delivery. You can check the status of your order and find more information about late deliveries or undeliverable orders by going to Your Orders. Amazon Prime members enjoy additional shipping benefits, including free same-day delivery for eligible items and addresses. Amazon also offers special shipping options for large or bulky items. The shipping rates and times vary depending on the destination. Amazon also offers international shipping with varying rates and times.

FAQ

What is Amazon Go?

Amazon Go is a chain of convenience stores operated by the online retailer Amazon. The stores are partially automated, with customers able to purchase products without being checked out by a cashier or using a self-checkout station. This is made possible by Amazon's Just Walk Out shopping technology. Customers enter the store using the Amazon app, a credit card, or Amazon One at select locations. Once inside the store, customers can take the products they want off the shelf and simply leave the store when they're done. The charges for the items taken will automatically go to the payment method saved to the customer's Amazon.com account, or their credit card. Amazon Go stores offer a variety of products including freshly-brewed coffee, breakfast or lunch items, snacks, alcohol, and local baked goods. Customers can also return Amazon packages at these stores.

FAQ

About amazon.com Prices and Cost?

Amazon.com offers a wide range of products at various prices. For instance, the Modobag Rideable Carry On Luggage is priced at $1,495.00, while the One Piece Odyssey - Playstation 4 is available for $22.75. The Alienware AW2724DM Gaming Monitor is priced at $399.99, and the Hydrow Wave Rowing Machine costs $1,595.00. Other products include the Embark Breed & Health Kit at $159.00, the 2019 Apple iPad 7th Gen at $194.00, and the Apple Watch Ultra at $752.52. The Burberry Touch Eau De Toilette For Men is priced at $76.00, the Death Note (All-In-One Edition) at $37.19, and the Pokemon TCG Scarlet & Violet 3.5 Pokemon 151 Elite Trainer at $48.99.

In addition to product prices, Amazon Prime membership costs $14.99 per month or $139 per year. There are also discounted membership options available, such as Prime Access for $6.99 per month for qualifying government assistance recipients, and Prime Student for $7.49 per month or $69 per year for members enrolled in two or four-year colleges. These memberships offer benefits including fast, free delivery on millions of items, exclusive perks, and savings..

FAQ

About amazon.com Popular Products and Services?

Amazon.com offers a wide range of products and services. Some of the most popular product categories include Kitchen & Dining, Cell Phones & Accessories, Audible Books & Originals, Amazon Devices & Accessories, and Grocery & Gourmet Food.

In the Kitchen & Dining category, popular products include the Stanley Quencher H2.0 FlowState Stainless Steel Vacuum Insulated Tumbler and the Owala FreeSip Insulated Stainless Steel Water Bottle.

For Cell Phones & Accessories, the Ailun Glass Screen Protector for iPhone 14 / iPhone 13 / iPhone 13 Pro and the Ailun 3 Pack Screen Protector for iPhone 15 Pro Max are among the best sellers.

In the Audible Books & Originals category, popular titles include First Lie Wins: A Novel, Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones, and The Dragon's Blade Trilogy: A Complete Epic Fantasy Series.

Popular Amazon Devices & Accessories include the All-new Amazon Fire TV Stick 4K streaming device, the Amazon Fire TV Stick with Alexa Voice Remote, and the All-new Echo Show 8 (3rd Gen, 2023 release).

Finally, in the Grocery & Gourmet Food category, the CELSIUS Assorted Flavors Official Variety Pack, Nespresso Capsules VertuoLine, Medium and Dark Roast Coffee, and the Premier Protein Shake 30g Protein 1g Sugar 24 Vitamins Minerals Nutrients to Support Immune Health are popular choices.

These are just a few examples of the vast array of products available on Amazon.com.

FAQ

How do I find the best deals on Amazon?

Finding the best deals on Amazon can be achieved through a variety of strategies. Here are some tips:

  1. Daily Deals: Check out the 'Today's Deals' section on the Amazon homepage where you can find a variety of items on sale.

  2. Lightning Deals: These are time-sensitive and limited quantity deals that you can find on the 'Today's Deals' page.

  3. Amazon Prime: If you're a Prime member, you get access to Prime-exclusive deals, especially during events like Prime Day.

  4. Subscribe and Save: For items you purchase regularly, use the 'Subscribe & Save' option to get a discount on the item's price and free shipping.

  5. Amazon Outlet: This section offers discounts on overstock items.

  6. Price Tracking Tools: Use price tracking tools or browser extensions that alert you when a product's price drops.

Remember, prices on Amazon fluctuate frequently, so keep an eye on the items you want to purchase and check their prices regularly to ensure you get the best deal. Happy shopping!

FAQ

Can I use PayPal on Amazon.com?

Amazon does not directly accept PayPal as a payment method. However, there are several workarounds to use PayPal on Amazon. You can use a PayPal Cash Card or Business Debit Mastercard, use PayPal Key, or buy an Amazon Gift Card with your PayPal account. These methods allow you to indirectly use your PayPal balance for purchases on Amazon.

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